New will be a psychiatrist. He's Rotmay's brother so no love triangle here. That's why he's able to understand Palai. He specializes in mental health. Not saying Palai is mentally ill, but she experienced things in her life that altered her behaviors. Many people probably look down on her and think she's crazy, but New is able to analyze why she reacted negatively to finding out about her adoption etc etc. He gives her a chance instead of being judgmental.