Mayura is not tech savvy and I don't think they are going to hire any tech savvy people to run it either. Look how long it took them to convert from VSH to DVD, and then get their store online. I mean, they are very popular on dubbing Thai in Khmer but yet they limit themselves and doesn't put their product out to other countries.
I've contacted them via email before, no response. Called them a couple of times, no one answered. Then when someone did, they said that Pu Chharn was on vacation (to Cambodia) and that he will leave a msg and have him called back. Waited, waited and no calls.
Can't count on them much, and just take them for what they are. You either watch it or skip it. Those that I talk to (complain to) they said, "if you want it a certain way, then do it yourself. If you rely on others, you just have to accept it the way they come."